Privacy Policy

Introduction

Nealon Insulation ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, schedule services, or communicate with us.

Information We Collect

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Personal Information

We may collect the following types of personal information:

• Name
• Address, town, and zip code
• Email address and phone number
• Property information related to insulation services
• Payment and financing information
• Communications with our team
• Energy assessment and home evaluation data

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages viewed and time spent on our website
• Device information
• Referral sources

How We Use Your Information

We use the collected information to:

• Provide and improve our insulation services
• Schedule and complete energy assessments
• Respond to service inquiries and communicate with you
• Send relevant updates, reminders, and promotional offers
• Process payments and financing applications
• Improve our website and service offerings
• Comply with legal or regulatory obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us run our operations (e.g., customer support, software, advertising platforms like Google)
• Financial institutions for payment or financing purposes
• Government agencies when required by law
• Professional advisors (e.g., attorneys, accountants)

These parties are contractually obligated to protect your information and only use it for the services they provide to us.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Opt out of marketing communications
• Request deletion of your information (where applicable)
• Request information about how your data is used

To exercise any of these rights, contact us at:
📝 Form: Opt out Form
📞 Phone: 860-669-0333

Your Privacy Rights (Connecticut Residents)

If you reside in Connecticut, the Connecticut Data Privacy Act (CTDPA) grants you the following rights regarding your personal data:

Your Rights Include:

• Right to Access: Know what personal data we have collected about you.
• Right to Correct: Request corrections to inaccurate or outdated information.
• Right to Delete: Request that we delete personal data we have collected from or about you.
• Right to Data Portability: Obtain a copy of your personal data in a portable format.
• Right to Opt Out: Opt out of:
  • Targeted advertising (such as Google Ads Customer Match)
  • The sale of personal data (we do not sell your data)
  • Profiling that results in significant effects (we do not engage in profiling)

How to Exercise Your Rights

You may submit a request by:

• Calling us at: 860-669-0333

• Mailing us at:
  Nealon Insulation
  9 Robin Lane
  Clinton, CT 06413

We will confirm receipt of your request and respond within the timelines set by CTDPA. If we decline your request, you have the right to appeal our decision by contacting us.

Cookie Policy

We use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember your preferences
• Provide a better user experience

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date. Continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

📍 Address: 9 Robin Lane, Clinton, CT 06413
📝 Form: Opt out Form
📞 Phone: 860-669-0333

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